TERMS AND CONDITIONS

Training Courses

Although rare, from time to time, PCR Global may need to cancel or reschedule courses. Should a training course be cancelled for any reason, you will be fully reimbursed of all course costs including VAT and any fees paid, unless an alternative date has been offered and accepted.

This is the full extent of the liability which PCR Global Limited has for any indirect, incidental, punitive, special or consequential losses or damages arising from course cancellations or rescheduled courses.

If you wish to cancel a course booking, you must notify us in writing. Course cancellations are subject to fees in accordance with the following charges:

Cancellation with more than 21 working days notice:

- 25% of course fee(s) due

Cancellation with between 11 and 20 working days notice:

- 50% of course fee(s) due

Cancellation with 10 or fewer working days notice:

- Full course fees due

Where course fees have already been paid in full, PCR Global will refund the difference, including taxes, in accordance with the above notice periods.

Please note that course transfers may be subject to an administration fee in addition to any cancellation fee arising from the transfer (as detailed above). If PCR Global Limited incur any charges as a result of your transfer, these will be passed onto yourself. Fees will be calculated on how much notice has been given, the duration and accreditation of the course.

Delegates who fail to complete all parts of the course will not be eligible for any refund or free transfer, although exceptions may apply due to individual circumstances at PCR Global’s discretion.

eLearning

We do not offer any refunds once the order for an eLearning course has been placed and you have accessed the content. Because of the nature of our eLearning courses, with one order (licence) you have three attempts to complete all modules successfully, and once consumed the modules cannot be repeated using the same order. If you need to attempt an assessment for a fourth time, please place a new order.

There are circumstances that would allow us to offer you a refund for your purchased eLearning course. These are as follows: (1) you were not able to access the content due to technical failure on the Websites, (2) you were not able to finish the course due to technical failure on the Websites.

We recommend that learners use the Google Chrome web browser with our eLearning courses to ensure maximum compatibility.

Document Downloads (free and paid)

Documentation sold via the website is protected by copyright held by PCR Global Limited.

Upon payment, PCR Global grants you a non-exclusive, permanent, limited right to use the document/documentation worldwide, exclusively in the manner expressly specified here. All rights which are not expressly granted here are reserved.

You are authorised to use the documentation for any purpose, but exclusively for the needs of your internal business, in any way that is in accordance with the granted rights, to copy the documentation, in whole or in part, directly or indirectly, temporary or permanently, by any means and in any form, as well as to translate it into other languages, to adapt, edit or in any other way modify the documentation.

It is expressly prohibited to use the documentation commercially for any purpose or for any need not directly related to your internal business. It is particularly prohibited to lease or distribute the original or copies of the document/documentation by selling or otherwise, or offering them with the intention of selling, as well as to print, publish, and make available to the public, through wired or wireless systems, by enabling unauthorised third persons to access the documents from places and at times of their own choosing (e.g. internet publishing), without previously obtaining written consent from PCR Global.

You are not authorised to transfer your rights to associated or non-associated legal or natural third persons, including any affiliated companies, or to grant any such third persons any right to use the documentation without written consent previously granted by PCR Global.

Your use of any documentation available on this website is entirely at your own risk, for which we shall not be liable. When purchased without consultation It shall be your own responsibility to ensure that any documentation available through this website meet your specific requirements.

Unauthorised use of documentation may give rise to a claim for damages and/or be a criminal offence.

WEBSITE TERMS AND CONDITIONS

ACCEPTANCE OF TERMS

Your access to and use of https://www.pcr-global.com ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

ADVICE

The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

CHANGES TO WEBSITE

The Website reserves the right to:

change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that the Website shall not be liable to you for any such change or removal; and

change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

LINKS TO THIRD PARTY WEBSITES

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

COPYRIGHT

All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to the Website or otherwise used by the Website as permitted by law.

In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

DISCLAIMERS AND LIMITATION OF LIABILITY

The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, the Website will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

The Website makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of the Website for death or personal injury as a result of the negligence of the Website or that of its employees or agents.

INDEMNITY

You agree to indemnify and hold the Website and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against the Website arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.